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Home » Blog » How to Separate Netgear Orbi 2.4GHz and 5GHz SSIDs?

How to Separate Netgear Orbi 2.4GHz and 5GHz SSIDs?

April 21, 2023

Netgear Orbi 2.4GHz and 5GHz SSIDs

Netgear Orbi device uses two WiFi bands, including 2.4GHz, and 5GHz to deliver internet signals. You can utilize these bands to connect different devices with different capacities to the internet. You need to use them separately so that they cannot interfere with each other. But, if you don’t know how to separate Netgear Orbi 2.4GHz and 5GHz SSIDs, we will guide you through this post.

Netgear Orbi- A Quick Overview

Netgear Orbi is among the most popular whole-home mesh WiFi systems available today. It has incredible popularity, especially in the metropolitans of the United States of America. A huge number of wireless internet users prefer it and use it to improve their internet experience at their homes or offices. One of the biggest reasons behind the incredible popularity of Netgear Orbi devices is mesh WiFi technology and some really advanced and innovative features that it contains. It promises to deliver unmatchable internet speed to your spaces that allow you to have a wonderful online streaming, gaming, and video conferencing experience.

It is available at Netgear’s official online store, e-commerce stores, and local stores as well. You can own it at a competitive price. Furthermore, you will receive a complete kit with your Netgear Orbi purchase which includes a Netgear Orbi device, one or more satellite units, ethernet cables, a power cable with an adapter, and a quick installation guide.

Why Separate 2.4GHz and 5GHz SSIDs?

The 2.4GHz band in Netgear Orbi devices has a longer range. And most importantly, it has the ability to penetrate walls and other unwanted obstacles easily. However, it delivers a slower speed compared to the 5GHz band and also is not compatible with higher-frequency devices. The 5GHz band, on the other hand, has a shorter range, but it offers faster speeds. It is perfect to be used for streaming HD and 4K content and playing graphics-loaded games. In case both frequency bands use the same SSID, it can cause network interference and overlapping coverage. As a result, your internet will slow down and you will have an unpleasant browsing or streaming experience.

When your mobile or computer device connects to the Netgear Orbi WiFi network, it will automatically choose the strongest signal band. However, the frequency band your device chooses may not be the ideal band for the device. Therefore, separating the 2.4GHz and 5GHz bands is crucial. It helps you to choose the best band for your device and improves the overall performance of your network. Now, let’s find out how to separate Netgear Orbi 2.4GHz and 5GHz SSIDs in the further sections of this post.

Steps to Separate Netgear Orbi 2.4GHz and 5GHz SSIDs

To separate Netgear Orbi 2.4GHz and 5GHz SSIDs, follow the steps one by one that we have outlined below. This will help you easily switch to the ideal frequency band.

Access the Netgear Orbi Router

First, you need to access the Netgear Orbi router’s admin panel. To do this, head over to a web browser on your computer or mobile device that is connected to the Orbi network. Type in the router’s IP address or login portal link in the address bar in the next step. You will land on the Netgear login page where you need to enter the router’s login credentials and complete the login.

Navigate to the WiFi Settings Page

Once you have logged in to the Netgear Orbi router login admin panel, navigate to the “Advanced” tab and select “Advanced Setup” from the drop-down menu. These setting options may be tagged with different names. So, check if you are choosing the correct option then only tap the button. Next, go to “Wireless Settings” of the device and then to “Setup Access Point” from the list of options.

Separate the 2.4GHz and 5GHz SSIDs

On the “Setup Access Point” page, you will find the option to “Enable SSID Broadcast.” By default, this option is enabled, and both the 2.4GHz and 5GHz SSIDs are using the same name. To separate the two SSIDs, uncheck the box next to “Enable SSID Broadcast” and then tap the “Apply” button at the bottom of your device’s screen. Next, create separate SSIDs for the 2.4GHz and 5GHz bands and name both 2.4GHz SSIDs differently. Follow the instructions given on your screen to complete the process.

Connect Your Devices to the New SSIDs

Once done, save the settings first and then your Netgear Orbi router will start broadcasting two separate SSIDs, one for the 2.4GHz band and another for the 5GHz band. You will need to connect your devices to the new SSIDs manually. To perform this, head over to the WiFi settings on your device, and look for the new SSIDs that you created recently. Connect your device to the SSID that is appropriate for the device and the activity that you want to perform.

Orbi 2.4GHz Not Working? Here’s How to Resolve It

With the information we shared with you above, you now know how to separate Netgear Orbi 2.4GHz and 5GHz SSIDs. But, if you are facing the Netgear Orbi 2.4GHz not working issue, how would you resolve it? No need to worry as we are here to explain it to you.

There are a few things you can try to resolve the issue. First, make sure that the basics are correct. This means your Orbi router should be properly connected to your modem and that both devices are powered on. If your router is connected but still not working, try rebooting your router by unplugging it from the power source and plugging it back in after a few seconds. You can also try resetting your router to its default settings. If troubleshooting steps don’t work for you, consider taking advantage of our Netgear Orbi Technical Support services.

In the end, we hope that you learned how to separate Netgear Orbi 2.4GHz and 5GHz SSIDs and how to fix the Orbi 2.4GHz not working issue. You will probably not face any issues while performing these processes. But if you do, you can talk to our technical experts anytime. They will assist you and resolve your issue.

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