Quick Fix For Orbi Not Connected To Internet Issue

We live in a world where smooth wifi connectivity is very crucial for both work as well as entertainment. This is not possible for users who solely rely on traditional routers. As these routers tend to cover a limited area. Therefore more and more people are investing in a modern day router that is Orbi. As it offers better signal penetration and wider transmission. But just like other networking devices you may face an issue with the Orbi as well. One such frequently reported issue is Orbi not connected to the Internet. So in this blog-post we’ll be sharing the troubleshooting guide for the same. 

✓ Ensure Right Configuration 

First up, if the initial configuration is not accurate then the Orbi not connected to Internet issue is definitely going to pop up. So here are the right configuration steps for your reference:

• Take an Ethernet cable. Connect it to the Orbi. Thereafter to an upstream device (modem). 
• Now, activate the Orbi device. Give it time to boot up properly. It nearly takes upto five minutes for the same. Your modem should also be active. 
• Moving further, with your smart device build a wireless connection to the Orbi.The details for it are written on the Orbi itself. 
• Now head towards the internet browser. Open it. Click on the address field. In it enter 192.168.1.1. Tap Enter key. 
• Now, what you need to do is, just follow each and every on-screen guidance one by one and complete the setup process. 

✓ Update Orbi To Recent Firmware Version 

One of the biggest culprits behind Orbi not connected to the Internet issue is pending upgrades. Users generally overlook the importance of firmware upgrades that are released by the manufacturers for resolving glitches, for introducing additional features and for security reasons. 

For upgrading to the recent firmware version, you need to login using 192.168.1.1. Then move towards the Menu section. First select Settings. Next tap on the Router Settings option. Scroll down. Tap on Check for updates. If the Update Firmware option pops up, then it means the upgrade is available. Tap on it. Follow the pop ups one by one and install the recent version. 

✓ Reboot The Orbi And The Modem

Both the above troubleshooting steps for Orbi not connected to the Internet didn’t work out for you? If yes no issues, as simple rebooting can also get your Orbi back in action. Reboot has the potential to solve minor glitches instantly. Therefore to reboot the device follow three simple steps:

• First withdraw the electrical supply by turning off the main switch. 
• Then remove it from the socket itself.
• Thereafter, wait for at least 60 seconds. 
• Finally, re-attach to the power outlet and turn it on. 

By following these simple rebooting steps, the problem of Orbi not connected to the Internet might disappear immediately, but if it still persists then hard reset should be the next step. 

✓ Conduct Hard Reset 

Before carrying out the steps for hard reset, ensure there is no problem from the side of your Internet service provider. There can be a chance of internet outage for a certain time period in your area. So reconfirm the same first. If the issue is not that, only then start with the factory reset. 

But first consider a few important pointers. First during reset, do not carry on any other activity on the Orbi device. Next, it should not be repeated every now and then. As regular hard reset can damage the device. Now comes the reset steps:

• Activate Orbi.
• Let it boot up.
• Take a straightened paper clip. 
• Insert in the reset hole. 
• Push it down. Hold on till the lights on the Orbi start to flicker.