Orbi Satellite Not Connecting? Possible Workable Solutions
Netgear Orbi WiFi systems are known for exceptional internet speed and performance. They deliver what users expect from them. However, as with any other wireless WiFi device, Netgear Orbi WiFi systems could also occur a wide range of errors. The Orbi Satellite Not Connecting to the router is one of the most common errors that users frequently notice and report. If you are struggling with this error, we can relate to your experience. It may be quite a frustrating and irritating experience for you. No worries anymore since you are in the right place. Here, we will provide you with a few workable tips to fix the Orbi Satellite connection issues. Let’s find them out below!
Orbi Satellite: What is It and How Does It Work?
First, it is important to know and understand what exactly a Netgear Orbi satellite is and how it works. Without knowing it, you can’t deal with it correctly.
Netgear Orbi Satellites are compact WiFi devices that come along with the kit of an Orbi Mesh WiFi system. They function as a support to the primary Orbi mesh WiFi system. Users can use them as an Access Point to extend their existing WiFi network coverage throughout their home or commercial place. They connect to the Orbi router, creating a mesh WiFi network.
You may find one or more Orbi Satellites inside your Netgear Orbi kit. It depends on the Model you purchase. To make better use of Orbi Satellites, you simply need to place them correctly and complete the mandatory setup process.
Fix the Orbi Satellite Not Connecting Issue With These Steps
If you know the right ways, you can resolve the Orbi Satellite Not Connecting issue in minutes. For your convenience, here we have listed down the most efficient and workable ways to fix this frustrating problem. Have a deep look at them below!
Check the Orbi Satellite Colors or Lights
Orbi Satellite Colors or Lights function as the indicators. They tell you about the status of your WiFi device. Here are the different Orbi Satellite LED lights and their meanings:
- Orbi Green Light (Solid)– Solid green light on your Orbi Satellite means that your device is successfully powered on.
- Orbi Satellite Blue Light (Solid)– Solid blue light on your Orbi Satellite is an indication that your Orbi Satellite is successfully connected to the router.
- Orbi Amber (Solid)– This light indicates that your satellite is rebooting.
- Pulsing Red Light– You may need to contact our technical support experts as this could be linked with a complex issue.
These are the major Orbi Satellite Colors. A solid light means a successful connection, a blinking light indicates that the process is on, and if there is no light, it is a sign that your device is not receiving an adequate power supply. You may also need to know more about lights as there could be more different lights on your Orbi satellite, depending on the model you purchase. These lights will assist you in guessing the possible issue with your Orbi satellite and fixing it quickly.
Check the Power Supply
The first thing to check when you are facing an “Orbi satellite not connecting” issue is the power supply. Generally, this is not a problem in most cases, but you still need to check for it. Ensure that your Orbi satellite is plugged in and receiving power. If it’s not, try plugging it into another power outlet to see if it resolves the issue. You can also try connecting a different device to the same power outlet to ensure that the power supply is functioning correctly. In addition, check if the power cable is in optimal condition.
Check the Wi-Fi Connection
Another possible reason why the Your Netgear Orbi satellite is not connecting is weak or no Wi-Fi connection. You need to check for this as a priority. Ensure that the Orbi satellite is placed within range of your router’s Wi-Fi signal. You can check the Wi-Fi signal strength using a Wi-Fi analyzer app or tool on your smartphone, computer, or tablet. If the signal strength is weak, try moving the Orbi satellite closer to the Orbi router or relocating the Orbi router to a more central location in your home. Then try performing the Orbi login process. If the problem is consistent despite adjusting the placement, approaching your Internet Service Provider (ISP) may help you.
Reset to Fix Orbi Satellite Not Connecting Issue
If none of the above solutions works, try resetting your Netgear Orbi satellite. You should consider this as the last option because the resetting process deletes all the existing data including the login credentials and settings. To reset your Orbi satellite, press and hold the reset button on the Orbi satellite for up to 10 seconds. The LED lights on the Orbi satellite will blink amber, indicating that it’s resetting. Once the LED lights turn off, release the reset button. The Orbi satellite will restart and try to connect to the Orbi router again. The entire process will not even take 60 seconds to get completed.
If you’re still experiencing the Orbi satellite not connecting issue, it’s possible that the firmware needs an update. Check for any available firmware updates for your Orbi system using either the Orbi app or accessing the Orbi setup portal. If the update is available, run the update and install the newest version of the firmware. This will probably fix the issue.
Contact Our Technical Support Team
If you’ve tried all of the above solutions and still can’t get your Orbi satellite to connect, it’s time to contact support. It might be possible that the actual problem with your Orbi WiFi system is something else. Our team can identify the actual problem with your Orbi system and fix that in no time. Use the contact details provided at the top of this page to reach out to us and get the “Orbi Satellite not Connecting’ issue fixed in minutes.