Orbi routers are the most popular routers as of now. All thanks to its mesh technology, advanced features and robust security encryptions. But no matter how perfect the device is you can still come across certain issues. One such common issue that users often report is that of Can’t connect to Orbi router. So if you are also facing a similar issue then this post can lend a helping hand. As the guide covers some crucial troubleshooting steps. There can be numerous reasons behind this disconnectivity. The most common is incorrect configuration then pending updates, loose wiring connections, inadequate power supply, interference with signals and more. 

Reboot The Devices

First of all if you can’t connect to Orbi router and this has happened suddenly then it could be because of router’s overheating. So a quick reboot can fix it. For rebooting power off the device. Disconnect all its wires and thereafter let the device remain as it is for about a minute or till its body reverts back to room temperature. Thereafter replug everything back and then repower the device. 

Reconfigure The Router

The root cause behind can’t connect to Orbi router is mostly the incorrect configuration. So here’s how you can rightly configure the router. 

• Deploy it in the center of your abode. 
• Take the ethernet wire. Securely plug it into the modem and then plug the other end into the Orbi’s internet port. 
• Power on the device and let it boot up properly. 
• After you notice a stable white light on the router, take the smart device as well as the ethernet wire. Now using this wire club the smartdevice to the Orbi.
• Thereafter open the internet browser. Go to the URL field. Here type orbilogin.com. Click enter. 
• Now the welcome page gets displayed. Tap Next. Then agree to terms of use. Now just follow the interface prompts one by one for successfully connecting to the Orbi router. 

Reposition The Router

Sometimes the incorrect deployment of the router also leads to a can’t connect to Orbi router issue. So make sure you deploy the router in a well ventilated open space. Try to deploy it on some high elevation like you can choose to keep it on a wooden shelf or on the table top. Further many users make a mistake by keeping the router close to metal and electronic items. These items tend to interfere with the router’s signals. So avoid the placement in congested areas where the maximum objects are electronic or of metal. 

Reset The Router

If wiring connections are proper, configuration is done right, placement is also accurate, there are no pending updates and the power supply is also adequate but still you can’t connect to Orbi router, then the only option left is factory reset. This will let you reconfigure the router from scratch. So here’s how reset can be done:

• First take a paperclip or a sturdy toothpick will also work.
• Now activate the router and let its power LED turn stable white. 
• Up next locate the small hole of reset on the router. 
• Then insert the chosen object into the tiny reset hole. Push the object downwards and hold for 6 to 8 seconds. With this the router will flash amber light. It means the reset is done successfully so now you can pull out the pin. 

 

If even after reset the router doesn’t work then call our customer support team for further help.