Can’t Connect to Orbi Router? Troubleshoot Issue


Can’t Connect to Orbi Router? Troubleshoot Issue

Most people nowadays use orbi router to get a stable network at home. Like the other electronic devices, orbi routers also encounter issues. If you are facing connectivity problems with your orbi router then you should resolve it to restore your Internet back to normal. If you can’t connect to or be a router then follow the simple trouble shooting guide specified in this page and get your problem resolved. Check out the common causes and their simple troubleshooting that will help you to restore your connectivity. 

Check The Basics First 

Before diving into the technical fixes to resolve can’t connect to orbi router issue you have to check out the basics. Here are the things which you have to monitor first 

  • Ensure your orbi router is plugged into a working power outlet. 
  • Make sure the power LED is stable 
  • If the power LED is not stable and appearing red or amber in colour then you have to reboot your device.

Verify Internet Connection 

The second and most important step is to verify that the internet from the host modem is working or not. Sometimes the internet from the modem is not working because of which your router is not able to supply the Internet properly. Connect your computer or laptop to the modem using an Ethernet cable and browse a website to ensure the internet is working properly. 

Check Internet Cable Connection 

The next step to resolve the can’t connect to orbi router issue is checking the ethernet cable using which your modem is connecting to the router. In case the cable is damaged or the connection is loose then also you might experience a problem. Quickly check it and change the cable if you find it damaged. 

Restart The Device 

Sometimes a simple restart fixes several problems including can’t connect to orbi router. You just need to logout the power adaptor of your router device from the power source. Wait for one or two minutes and then connect it again to the power supply. 

Update Orbi Firmware

Outdated firmware can lead to connectivity problems. Access the orbi login page via orbi app or web. Navigate to Settings, then Router Settings and thereafter Firmware Update. When an update is found, proceed with installation and restart the router to apply changes. Regular firmware updates ensure your Orbi system runs smoothly with enhanced security and performance.

Factory Reset As A Last Resort

If all troubleshooting steps fail, performing a factory reset might be necessary. Identify the reset button positioned on the backside of your Orbi router. Press and hold it for about 10 seconds until the power LED blinks amber. This will restore the factory default settings. You will need to set it up again using the Orbi app or web interface.

Last Words

Can’t Connect to Orbi Router issues often arise from minor glitches, faulty cables, or outdated firmware. Follow these quick fixes to restore your WiFi seamlessly. Keep your router updated and connections secure. Need more help? Contact our Orbi support today to keep your network running at its best.