Orbi Connection Problem Troubleshoot With Us


Problem: Troubleshoot

Using an orbi router? Facing connection problems? In search of troubleshooting tips? If the answer to all these questions is yes then you reach the right destination, on this page we mention in detail how you can resolve the issue. Before resolving the problem it is necessary to detect the cause of the problem. Looking for the cause of the problem is very simple; you just have to proceed with the instructions mentioned underneath. This will not only help you in resolving orbi connection problems but also in restoring your network again. 

Identify The Problem And Resolve It 

To get your orbi network back on track you have to go with the test mentioned underneath. These steps will not only help you in finding the issue but also in resolving it. 

Check Modems Internet 

First and foremost step to resolve the problem is to identify the cause. Begin with checking the internet through the host modem. If there is a problem with the host network then your orbi will not work properly. In case the network from the host router is not working then you have to connect the internet service provider to get a solution. On the other hand if its working then you have to move to words the next step.

Verify Hardware Connection 

Next step of resolving the orbi connection problem is checking the hardware connection. In this step you have to check all the cables connected to your orbi device. You have to check the ethernet cable along with the other cables including power cable.  In case you find any damaged cable then it might be creating an issue. Change the damaged cable immediately. 

Repower The Device 

Sometimes repowering the orbi can resolve the issue. So you should give it a try and turn off the power of orbi. Wait for about a minute and then you have to plug it again. When the device starts checking if the problem is resolved or not. In case there is still the issue then you have to move towards the next step. 

Update Firmware 

Updating the firmware might resolve the problem. You have to check whether the firmware installed in the orbi is the latest one or not. In case the firmware is outdated then run and update immediately. 

Resetting The Orbi

Resetting the orbit device is the last solution you can apply by yourself. For resetting the device you have to press the preset button available on the device. The process takes about 10 minutes. When the device is resetting it will start several times. You have to wait and monitor the device’s behaviour only. When your device start up again you can configure it and check the issues resolved or not. 

Conclusion 

Finally, orbi connection problem can easily be resolved. Anyone can perform the troubleshooting tips mentioned about to get the network back on track. In case, you face any problem in applying the trouble shooting then you can connect our team for help. We are available on call on the below given number.